Performance Improvement

Nature of business

Multi-site tyre retailer and fitter

Number of sites/employees

around 400 sites and 3,500 people

Nature of the issue/required outcomes from work

The Area Operations Manager (AOM) population are a key leadership group within the organisation who can greatly impact company performance. Their personal development had been neglected over recent years and there was a need to engage them, make them feel valued and help them fulfil both their personal and business potential. The need was to assist in the identification of their development needs and deliver a programme of development that developed them both as a group and as individuals.

What was done